Event Details Celebrate the season with a visit from Santa and Mrs. Claus at The Charleston Place. Enjoy a sparkling snowfall, sip hot cocoa, and toast the holidays with a glass of Champagne for the adults. Create unforgettable festive memories in a truly magical setting. This 20-minute experience takes place on the Flag Pole Terrace. Guests are invited to line up at the Second Floor door 15 minutes before the start of your reservation. Reservations are required.